Notices
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1 December 2023 – Dose, Frequency and RxInstruction in PBM Prior Authorisations and Claims
Starting from 1st December 2023 (Transaction Date), in accordance with the DOH circular USO/172/2023 Update Drug Dosage and Frequency Mandatory Submission Requirements.
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1 September 2018 – Medical Tourism, Routine Reporting and PersonRegister schema
From 1 September 2018 DoH circular US/25/18 mandates reporting of medical tourism through electronic claims and expands routine reporting requirements
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1 June 2018 – Validation of clinician licences
To support requirements of DoH Periodical No.04, from 1 June 2018 new rules for validation of clinician licences will be implemented on shafafiya portal along with other changes. Please note that shafafiya validation does not limit and/or replace the responsibilities of Payers to validate and/or verify licencing information as per the DoH rules and regulations, including the above Periodical.
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19 April 2018 – Changes to PersonProfile web service
In relation to previous notice of 10th March and in accordance with new ADSIC requirements, from 19 April 2018 the PersonProfile web service will be updated with additional parameters.
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10 March 2018 – Member registration and reporting of Unified ID in PersonRegisters
In accordance with DoH circular US/05/18, Payers must follow a new process for registering health insurance members and reporting PersonRegister transactions that includes the use of PersonProfile web service as main source of members’ demographic details.
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1 January 2018 – Changes to PersonRegister and ClaimSubmission schemas
In accordance with DoH circular DG/62/17, from 1 January 2018 in relation to the implementation of Value Added Tax, several data elements will be added to the PersonRegister and ClaimSubmission transaction schemas.
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23 November 2017 – CHANGE OF DATE: Implementation of the New Drug Coding Classification
As communicated earlier, transition to the new DOH New Drug Coding Classification has been postponed. The new implementation date will be 23 November 2017.
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21 September 2017 – Migration of shafafiya portal
As communicated earlier, DOH will migrate shafafiya portal to the new platform shortly. During migration shafafiya web services will not be available from 00:00 hours Thursday, 21st September until maximum 12:00 noon Saturday, 23rd September 2017. After migration, all web services are expected to operate in exactly the same way as in the current system, so Healthcare Entities will not need to change configuration of their production systems.
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4 December 2016 - Public testing of the new shafafiya platform
To improve performance and reliability of shafafiya portal DOH is planning to migrate its validation engine onto a new platform in February 2017. To ensure smooth migration a new Public Test Environment will be established to allow all Healthcare Entities to test the new system.
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1 December 2016 - Decommissioning of www.shafafiya.org URL
In accordance with DOH Circular DG/38/16, from 1 December 2016 the URL www.shafafiya.org will not be accessible any more. Any previous references to this URL in the documentation must be read https://doh.gov.ae/shafafiya/
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9 March 2015 - Information Security – Password update reminder
As announced before by the Circular No. DG 10/15, DOH would like to remind all healthcare facilities they need to update their passwords to access Shafafiya every three months. The guidelines for user management are available at
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Last updated: 21 Dec 2024
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