Tawteen and the Sustainability of the
Healthcare Workforce

The Emiratization plans for the healthcare sector in the Emirate of Abu Dhabi are in line with the ministerial decisions. The Department of Health – Abu Dhabi (DoH) implements the Ministry of Human Resources Emiratization target for administrative cadres, while further specified Emiratization targets for licensed healthcare workforce to support the healthcare sector needs.

The circular is applicable to all licensed healthcare facilities in Abu Dhabi excluding facilities in labor cities (Camps) Which are not subject to the Tawteen targets set by the Department of Health and must abide by the regulations set by the Ministry of Human Resources and Emiratization.

The 1% annual increase for the facility will be calculated and then divided by two in which the resulting numbers are for appointment in the first half (calculating the largest number in the first half), and the remainder of the percentage for appointment in the second half.

Example: If the output of 1% is 7 employees, then 4 must be appointed in the first semi-annual, and 3 in the second semi-annual, and not vice versa.

With  retention of the available national workforce in your facility.

This will be determined based on last updated and submitted Health workforce data - through Tawteen report in Tamm.

Kindly refer to MOHRE latest Ministerial resolutions in this regard. Click here.

https://www.mohre.gov.ae/en/laws-and-regulations/resolutions-and-circulars.aspx

The Tawteen rate is calculated for each healthcare facility separately, and each facility must achieve the set Tawteen target.

In the event that the employee works in different branches, the employee is calculated only with the main Facility in which his/her license is registered under where he/she works most of the time. He/she must not be counted in the other Facilities (other branches) where he/she works in partially. 

Yes, all facilities must increase their Emirati workforce annually based on the latest published circulars.

Yes, taking into consideration adhering to conditions under MOHRE ministerial resolution number 240/2023 for contracting National Students, and DOH circular 140/2023. They will be registered in TAMM.

Tawteen rates are calculated separately for the administrative workforce and for the licensed healthcare professionals, noting that facilities are required to achieve the Tawteen targets for each category separately; based on the region in which it operates:

• 1-Abu Dhabi & Al Dhafra Region:

  1% annual increase in Healthcare Workforce Tawteen percentages as per DOH circulars, and 2 % annual increase in Emirati administrative workforce. 

• 2-Al Ain Region- Healthcare facilities within the “ Thiqa” Network:

  Updated  Tawteen targets require a 2% increase for healthcare workforce, and 4% increase in Emirati administrative workforce.

   

• 3-Al Ain Region - healthcare facilitiesNot Included in the "Thiqa" Network:

Required targets include an increase of1%  for the licensed workforce and a 2% increase for the administrative workforce,

No, if Tawteen rate of the current healthcare or administrative workforce exceeds the announced Tawteen targets, the facility must maintain the current Tawteen rates of the national workforce to support Tawteen strategy.

For more information kindly refer to the last updated circular .

Tawteen targets for both healthcare and administrators’ cadres are calculated from the Healthcare Professionals Licensing System at the Department of Health as well as the information updated in “Tamm” Portal. Therefore, all healthcare facilities must verify the workforce information submitted in TAMM and update it periodically whenever necessary

You can update the facility employment status for the administrative and healthcare cadre in “TAMM”, through the following links: 

1. For healthcare professionals:  Healthcare Professional License
2.  For administrative personnel, select Health Facility Licenses

In regard to healthcare professionals’ data, all facilities must verify and update the following:

• The Healthcare professionals contact details (contact numbers must be for the employee and not for the Facility’s public relations department or the administrative officer).

Healthcare Professional licensing details: status (active/cancelled), facility (branch), etc.

Healthcare facilities must update their information through TAMM in the event of any update on the data related to their healthcare and administrative workforce (example: new employment, resignation, etc.).

To view the circular regarding Tawteen of the healthcare and administrative staff, kindly visit the Department of Health – Abu Dhabi website: https://www.doh.gov.ae/en/resources/Circulars

Facility compliance is being verified through the following:

1. Upon Renewal of the current facility license.
2. Upon Issuing a new facility license.
3. Upon Renewal of Thiqa Insurance contracts.
4. Upon Approving new Thiqa insurance contract.
5. Inspections and audit visits.

Kindly refer to MOHRE regulations for administrative cadre details. 

Yes, the Tawteen rate is applicable to all healthcare professionals regardless of their contract status either direct hire or outsourced as long as their healthcare professional license is registered under the facility. 

NAFIS program helps the facilities to achieve Tawteen targets through providing access to Emiraties job seekers.
For more information about NAFIS and the Ministry of Human Resources and Emiratisation, kindly visit the below links:

Nafis: Nafis | Emirati Talent competitiveness council

MOHRE: https://eservices.mohre.gov.ae/TasheelWeb/

You can register on Nafis platform as a facility to view the data of graduates and job seekers from qualified national resources who are able to meet work requirements, in addition to direct communication with relevant specialty academic entities.

Please visit the below page for more information:

Nafis | Emirati Talent competitiveness council

The Department of Health - Abu Dhabi would take the necessary actions  in accordance with the updated disciplinary regulation for the Healthcare Sector in the Emirate of Abu Dhabi such as exclusion from the ‘Thiqa’ and basic network.

This will be applied as per achieved percentages of the two phases (First and second half of the year) as per the recent Tawteen circular. 

All healthcare facilities must comply with the planned annual increase in Tawteen target as detailed in the most recent  DOH Tawteen circulars.

Yes, pharmacists are included in Tawteen targets for the licensed healthcare workforce (kindly refer to DOH circular number 134/2023).

You will be notified of any updates on Tawteen targets in the future through Department of Health – Abu Dhabi official communication channels. 

No, this is considered a violation to previously communicated circulars No. 107/2023-148/2023 and will put your facility under  the necessary action  as per the DOH regulations.

No, this is considered a violation and manipulation of records and legal actions will be taken against the facility as per the MOHRE decisions.

The professional must be registered in the system and obtain their professional license to be included.

Tawteen targets do not apply to Healthcare Facilities located in labor cities.