Tawteen and the Sustainability of the
Healthcare Workforce

The Emiratization plans for the healthcare sector in the Emirate of Abu Dhabi are in line with the ministerial decisions. The Department of Health – Abu Dhabi (DOH) implemented the Ministry of Human Resources Emiratization target for the administrative cadres, while further specified an Emiratization target for the licensed healthcare workforce to support the sector needs (kindly refer to DOH circular (107) for more details).

The circular is applicable to all licensed healthcare facilities in Abu Dhabi (for more information kindly refer to the last updated circular for year 2024).

The annual increase for the facility will be calculated and then divided by 50% of the resulting number for appointment in the first half (calculating the largest number in the first half), and the remainder of the percentage for appointment in the second half.
Example: If the output is 7 employees, then 4 must be appointed in the first semi-annual, and 3 in the second semi-annual, and not vice versa.

This will be determined based on last updated and submitted Health workforce data in 2023 through TAMM through extracted summary report on 1/1/2024. .

Kindly refer to MOHRE latest Ministerial resolutions in this regard.

The Tawteen rate is calculated for each healthcare facility separately, and each facility must achieve the set Tawteen target.

In the event that the employee works in different branches, the employee is calculated only with the main Facility in which his/her license is registered under – where he/she works most of the time-. He/she must not be counted in the other Facilities (other branches) where he/she works in partially.

Yes, all facilities must increase their Emirati workforce annually as described in circular number 27/2024

Yes, taking into consideration adhering to conditions under MOHRE ministerial resolution number 240/2023 for contracting National Students, and DOH circular 140/2023. They will be registered in TAMM.

Tawteen rates are calculated separately for the administrative workforce and for the licensed healthcare professionals, noting that facilities are required to achieve the Tawteen targets for each category separately; 1% annual increase in Healthcare Workforce Tawteen percentages as per DOH circulars, and 2 % annual increase in Emirati administrative workforce.

No, if Tawteen rate of the current healthcare or administrative workforce exceeds the announced Tawteen targets, the facility must maintain the current Tawteen rates of the national workforce to support Tawteen strategy.

For more information kindly refer to the last updated circular for year 2024.

Tawteen targets for both healthcare and administrators’ cadres are calculated from the Healthcare Professionals Licensing System at the Department of Health as well as the information updated in “Tamm” Portal. Therefore, all healthcare facilities must verify the workforce information submitted TAMM and update it periodically whenever necessary.

You can update the facility employment status for the administrative and healthcare cadre in “TAMM”, through the following links:

• For healthcare professionals:  Healthcare Professional License
• For administrative personnel, select Health Facility Licenses

In regard to healthcare professionals’ data, all facilities must verify and update the following:

• The Healthcare professionals contact details (contact numbers must be for the employee and not for the Facility’s public relations department or the administrative officer).
•  Healthcare Professional licensing details: status (active/cancelled), facility (branch), etc.

Healthcare facilities must update their information through TAMM in the event of any update on the data related to their healthcare and administrative workforce (example: new employment, resignation, etc.).

To view the circular regarding Tawteen of the healthcare and administrative staff (No. 107), kindly visit the Department of Health – Abu Dhabi website: https://www.doh.gov.ae/en/resources/Circulars 

Facility compliance is being verified through the following:

• Upon Renewal of the current facility license.
• Upon Issuing a new facility license.
• Upon Renewal of Thiqa Insurance contracts.
• Upon Approving new Thiqa insurance contract.
• Inspections and audit visits.

Kindly refer to MOHRE rules for administrative cadre details.

Yes, the Tawteen rate is applicable to all healthcare professionals’ staff regardless of their contract status either direct hire or outsourced as long as their healthcare professional license is registered under the facility.

NAFIS program helps the facilities to achieve Tawteen targets through providing access to Emiraties job seekers.
For more information about NAFIS and the Ministry of Human Resources and Emiratisation, kindly visit the below links:

Nafis: Nafis | Emirati Talent competitiveness council

MOHRE: https://eservices.mohre.gov.ae/TasheelWeb/

You can register on Nafis platform as a facility to view the data of graduates and job seekers from qualified national resources who are able to meet work requirements, in addition to direct communication with relevant specialty academic entities.

Please visit the below page for more information:

Nafis | Emirati Talent competitiveness council

The Department of Health - Abu Dhabi would take the necessary legal measures, which may include, but not be limited to:

• Withhold healthcare facility license renewal.
• Withhold granting a new facility license.
• Withhold Thiqa insurance contracts renewal.
• Withhold granting a new Thiqa insurance contract.

This will be applied as per achieved percentages of the two phases (First semi- annual, and second half of the year) as per recent Tawteen circular 2024.

All healthcare facilities must comply with the planned annual increase in Tawteen target as detailed in most recent DOH Tawteen circular.

Yes, pharmacists are included in Tawteen target for the licensed healthcare workforce (kindly refer to DOH circular number 134/2023).

You will be notified of any updates on Tawteen targets in the future through Department of Health – Abu Dhabi official communication channels.

If the healthcare facility decides to reduce the number of licensed workforce for impacting Tawteen rate this is considered a violation and manipulation of records and legal actions will be taken against the facility as per the MOHRE decisions.

No, this is considered a violation to previously communicated circulars No. 107/2023-148/2023 and will put your facility under action as per the DOH regulations.

No, this is considered a violation and manipulation of records and legal actions will be taken against the facility as per the MOHRE decisions.