HAAD Bags the best National Healthcare Application Award

The HAAD revamped mobile application was launched on October, 2015 in an aim to improve the quality of services and quickly respond to peoples’ needs. This intuitive is also in line with the UAE government’s vision for a future in which the government offers people services 24/7 and focused on delivering high-quality customer services at the touch of a button.

The mobile application of HAAD includes several services for public that include the m-booking, a customer service ticketing system that reduces customer waiting time and improves time efficiencies and increase organisational productivity. The vaccination record and tracking that enables users to access information on specific vaccines and also a log of their individual vaccination history. In addition to new features in the application enable patients to access the cost of each medical transaction and allow them to rate healthcare professional performance all in a bid to empower patients, incentivise professionals and improve the overall quality of Abu Dhabi’s healthcare sector.

Besides the services for members of the public, the application also includes a ‘Professionals’ section designed to provide healthcare professionals with valuable information, as well as a number of functional features that will enable them to apply for exam bookings, obtaining good standing certificates or even Healthcare Professional Licensing transfers.