In efforts to curb COVID-19, The Department of Health – Abu Dhabi collaborates with Injazat on launching ‘Remote Healthcare Platform’

The application provides the necessary medical support to people with chronic diseases, the elderly, and those in need of medical prescriptions and wish to not visit hospitals given the current situation, as well as those who have been infected with virus and are under home isolation. The application features an AI-driven tool for examining symptoms and diagnosing non-emergency cases, as well as a system for booking appointments and remote consultations with doctors via voice or video calls or texts, as well as, medical prescriptions and logistics services.

HE Shaikh Abdullah bin Mohammed Al Hamed, Chairman of DoH, said, “This launch comes in line with our ongoing efforts to curb the spread of the COVID-19 and ensure the safety and well-being of all members of the community. The Department of Health – Abu Dhabi continuous to work closely with all relevant authorities in the UAE to further improve the sector’s outcomes and continue the delivery of world-class healthcare services. Through this initiative, we are keen to harness the power of Artificial Intelligence and bolster the digital infrastructure of the healthcare sector, and provide a comprehensive digital platform that allows access medical support and guidance to all members of the society.”

Al Hamed underscored the importance of the app under the current circumstances, which lies in its ability to provide users with all the medical support at the convenience of their homes, which will in return further boost the efficiency of the healthcare sector and maintain the safety and well-being of the society.

Through the new application, users can obtain medical support and advice and get access to diagnostic services for non-emergency situations while at home, through healthcare facilities in the Emirate of Abu Dhabi that are available on the application and are regularly being updated.

People who have been infected with COVID-19 and are required to stay under home isolation can also benefit from the app, by reaching out to a specialised medical team of doctors, nurses and healthcare professional, who will provide all the necessary healthcare support remotely, and closely monitor the patient’s situation until they are fully recovered. In addition to that, DoH will ensure providing the patients will all the necessary precautionary guidelines and all essential supplies that they might need while they are under home isolation.

The app will enable doctors to communicate remotely with their patients to discuss, examinations and provide consultations. It allows registered users to book and manage their appointments, and request for prescriptions online. These prescriptions will be assigned to pharmacies that will deliver medicines directly to patients via online channels, upon obtaining the approval of insurance companies.

The ‘Remote Healthcare Platform’ is developed by Injazat, a fully owned subsidiary of Mubadala Investment Company. Injazat develops several healthcare services and systems managed by the Department of Health – Abu Dhabi and Abu Dhabi Health Services Company (SEHA).

The app is available on Android and iOS devices, in both Arabic and English language.

DoH sent out a circular to notify Abu Dhabi’s healthcare sector about the activation of tele-medicine services through its Remote Healthcare Platform, to enable accessible, safe and convenient healthcare services to all residents, with the aim to reduce non-urgent visits to healthcare facilities during this current period.

-ENDS-